Privacy Policy

Last updated: 18 June 2026

This Privacy Policy describes how DibanoUGC ("we", "us", or "our") collects, uses, and shares information about you when you visit or make a purchase from our store.

1. Who We Are

DibanoUGC
245 Hammersmith Road, London, W6 8PW, United Kingdom
Phone: +447481794390

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This includes:

Name, email address, phone number
Billing and shipping address
Payment information (processed securely via our payment provider)
Order history and preferences

We also automatically collect certain information when you visit our store, including your IP address, browser type, pages viewed, and referring URLs via cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Communicate with you about your orders, products, and promotions
Improve our store and customer experience
Comply with legal obligations
Prevent fraud and ensure security

4. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties who assist us in operating our store, including payment processors, shipping carriers, and marketing platforms, all of whom are contractually obligated to keep your information confidential.

5. Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser.